Primary email
Email: shadowcatch@lmgitcompany.com
If you are reporting a gameplay or connection issue, include your browser, device, the time of the issue, and the steps that reproduce it whenever possible.
Useful topics to include
- Game launch problems, loading failures, or connection issues
- Movement delay, stutter, collision problems, or other gameplay quality concerns
- Reports involving inappropriate nicknames, abusive behavior, or policy violations
- Questions related to privacy, cookies, analytics, or advertising
- Partnership requests or general business inquiries
Reply policy
A reply cannot be guaranteed for every message, but service, policy, security, and advertising issues are prioritized. A single detailed report is usually more helpful than sending multiple short messages.